Data Collection and Use
We collect the information necessary to provide our services through the following methods:
Actively Submitted Information: Contact information and identity information provided when registering an account, completing an order, participating in interactive questionnaires, or using online customer service.
Transaction Data: Includes payment vouchers, delivery addresses, and billing information (all payment processes are handled by certified third-party payment gateways).
Service Usage Data: Access device identifiers, IP addresses, browser types, operation logs, and IP-based regional information (used for service optimization and security).
Data Application Scenarios
We process data only for the following purposes:
- Fulfilling order contracts and optimizing customized service experiences
- Sending service notifications and order status updates (marketing information is only available with your explicit consent)
- Ensuring transaction security and preventing fraud
- Complying with legal and regulatory requirements
Your Data Rights
You have the following rights:
- To view, correct, and delete your personal data
- To restrict or refuse certain data processing processes
- To obtain a copy of your structured, universally formatted data
- Exercise your rights via email (we will respond within 30 days)
Important Notice
- We strictly employ bank-grade encryption technology to protect data transmission.
- Users under the age of 16 should not submit personal information independently.
- International order data may be transmitted to the country where the service is located via secure channels.
- This policy will take effect upon update and will be published on the website. Continued use of the service constitutes acceptance.
Information Security Commitment
We have built a complete data protection system:
- Implement hierarchical access control and operation log tracking
- Regularly conduct security vulnerability scans and system hardening
- Only authorized personnel in essential positions have access to data.
- We have signed strict data protection agreements with third-party service providers.
If you discover any account abnormalities or data leakage risks, please contact customer service immediately via email.
We collect the following through secure channels:
- Account credentials: Email/encrypted password/nickname
- Operation records: IP address/access time/browser environment
- Business data: Shipping address/order history/customer service tickets
This information is used for:
- Order processing and logistics
- Membership system management and points redemption
- Personalized product recommendations (optional)
- Service optimization based on usage behavior
You always have the right to:
- Unsubscribe from marketing messages via email
- Control message visibility through privacy settings
- Request permanent deletion of your account and associated data